Refund & Return Policy

Last Updated: February 3, 2026

Thank you for shopping at thehealthyliv.com.

1. Digital Delivery

Our products are delivered digitally via email or direct download link immediately after purchase. Because our products are digital software/files, they are deemed “used” after download or opening.

2. No Refund Policy

All sales of E-books are final. * We do not offer refunds, returns, or exchanges for any digital products once the order is confirmed and the product is sent.

  • We do not offer “money-back guarantees” for change of mind or dissatisfaction with the content.

3. Exceptional Circumstances

While we maintain a strict no-refund policy, we want you to be happy with your purchase. We will only consider a refund or replacement under the following conditions:

  • Duplicate Purchase: If you accidentally purchased the exact same E-book twice within a 24-hour period, we will refund the second purchase.

  • Corrupt Files: If the file provided is technically corrupt and cannot be opened after troubleshooting with our support team, we will issue a replacement or a refund.

4. How to Get Help

If you have not received your download link or are having technical difficulties, please contact us immediately:

  • Email: hello@thehealthyliv.com

  • Response Time: We aim to respond to all technical inquiries within 24 hours.