Return and Refund Policy
Last Updated: July 27, 2026
At THE FREEDOM MOVEMENT LLC (“Company”, “we”, “us”, or “our”), accessible at thehealthyliv.com, we strive to deliver high-quality e-books and digital resources.
Because our digital products are fulfilled via internet download across multiple sales platforms and payment networks, refund terms vary based on the specific network or processor handling your order.
1. Refund Policy by Platform & Sales Channel
The applicable return and money-back guarantee period for your order is governed by the specific payment processor or merchant platform handling your transaction at checkout:
ClickBank Orders: All purchases processed through ClickBank are backed by ClickBank’s official return policy, providing a minimum 30-day to 60-day money-back guarantee (or the exact refund window specified on the ClickBank checkout order form).
Digistore24 Orders: Purchases processed through Digistore24 are subject to Digistore24’s official reseller terms, offering a minimum 14-day to 60-day refund window as indicated at checkout and on your purchase receipt.
WarriorPlus & Direct Website Sales: Unless a specific money-back guarantee is explicitly stated on the promotional sales page, sales processed directly or via WarriorPlus are final, non-refundable, and non-returnable once the digital download access has been delivered.
2. Sales Page-Specific Money-Back Guarantees
If a specific sales page or promotional campaign explicitly advertises a satisfaction guarantee (e.g., “30-Day Money-Back Guarantee”), the terms stated on that specific sales page will take precedence over default direct sales terms.
To qualify for a refund under a promotional guarantee:
You must submit your request within the exact timeframe specified on that sales page (calculated from the date and time of purchase).
You must submit your request through the designated support channel or platform customer care link provided on your receipt.
Requests submitted after the advertised guarantee window has expired will not be honored.
3. Technical Support & File Access
Regardless of the sales platform, we are committed to ensuring you receive the digital materials you purchased.
If you experience any delivery issues, including:
Not receiving your download access email or receipt link.
Encountering broken, corrupted, or unreadable download files.
Receiving an incorrect product file.
Please contact our customer support team immediately at [Insert Support Email] with your order receipt or transaction ID. We will promptly re-send, repair, or restore your access to the purchased files.
4. Master Resell Rights (MRR) & Independent Resellers
If you purchase a Master Resell Rights (MRR) package and choose to resell the product to your own end-customers:
Customer Support & Refunds for Your Buyers: You act as an independent vendor. We do not process refunds, customer service requests, or delivery support for third-party end-consumers who purchase directly from you.
Reseller Compliance: As a reseller, you are solely responsible for establishing, communicating, and honoring your own return, refund, and customer support terms for your buyers in compliance with local laws.
5. Chargebacks & Order Disputes
We strongly encourage customers and resellers to contact us or the applicable merchant network (ClickBank or Digistore24) directly to resolve any billing, access, or order issues.
Filing unauthorized chargebacks or fraudulent payment disputes through your bank or credit card provider will result in:
Immediate revocation of all digital product download links and access.
Cancellation and revocation of any granted Master Resell Rights (MRR) licenses.
Permanent blacklisting from making future purchases across our website and affiliated network stores.
6. How to Submit a Refund Request or Contact Us
To request a refund or seek assistance with an order, please follow the instructions for your specific payment method:
For ClickBank Purchases: Submit your request directly via ClickBank’s Customer Support Portal at clkbank.com using your order number.
For Digistore24 Purchases: Request support via the link provided in your Digistore24 receipt email or via Digistore24 Order Support.
For WarriorPlus or Direct Enquiries: Contact our internal support team directly with your order receipt details using the contact information below:
Legal Company Name: THE FREEDOM MOVEMENT LLC
Mailing Address: 5830 E 2ND ST, STE 7000 #36450
CASPER, WY 82609Support Email: hello@thehealthyliv.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM [EET]
Expected Response Time: We aim to respond to all technical support and order inquiries within 24 to 48 business hours (excluding weekends and US public holidays).
